Feature/Automated Onboarding

Automated Onboarding

10 minutes to live. 0 hours a month to run.

Deploy across every client in under 10 minutes. From that point on — learner enrollment, reminders, escalations, reporting — it all runs itself. The admin tax on SAT finally zero.

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Trusted by 500+ MSPsAU Cyber5G NetworksTechSpecialistEverNimbleGivIT
10 min
To deploy across every client
0 hrs/mo
Admin time after deployment
94%
Average training completion (industry: 68%)
3-click
Add a new subclient — done

The time drain

SAT was supposed to be automated. In practice, it eats 12–19 hours a month.

A typical MSP running legacy SAT spends 3+ hrs/client/month on user provisioning, chasing completions, generating reports, and prepping for QBRs. At 25 clients, that’s two working weeks. DefendWise is built to make this number zero.

How it works

Set it up once. It runs itself forever.

One-click M365 OAuth

Consent once, your MSP tenant and every subclient tenant syncs. Users pre-enroll based on role and department.

Smart reminders

AI-tuned reminder cadence. Learners overdue? Escalation email at day 3, manager CC at day 7, PSA ticket at day 14.

Campaign scheduling

Set training calendars per subclient or globally. Monthly phishing simulations, quarterly compliance refreshers, ad-hoc crisis content — scheduled.

Policy templates

Define once at the MSP level. New subclients inherit. Override per tenant for vertical-specific rules (healthcare, finance, legal).

Over three months, completion hit 94% and human risk scores dropped sharply. Best engagement we’ve seen.
T
TechSpecialist
MSP — Australia

Questions about this feature

M365 sync, brand setup, first campaign launch, and enrollment emails going out. You’re watching completion stats scroll in while you finish your coffee.

Ready when you are

Stop paying per seat. Start protecting every user.

Join 500+ MSPs who moved off per-seat billing. Deploy in 10 minutes.