Feature/Automated Onboarding
Deploy across every client in under 10 minutes. From that point on — learner enrollment, reminders, escalations, reporting — it all runs itself. The admin tax on SAT finally zero.
The time drain
A typical MSP running legacy SAT spends 3+ hrs/client/month on user provisioning, chasing completions, generating reports, and prepping for QBRs. At 25 clients, that’s two working weeks. DefendWise is built to make this number zero.
How it works
Consent once, your MSP tenant and every subclient tenant syncs. Users pre-enroll based on role and department.
AI-tuned reminder cadence. Learners overdue? Escalation email at day 3, manager CC at day 7, PSA ticket at day 14.
Set training calendars per subclient or globally. Monthly phishing simulations, quarterly compliance refreshers, ad-hoc crisis content — scheduled.
Define once at the MSP level. New subclients inherit. Override per tenant for vertical-specific rules (healthcare, finance, legal).
“Over three months, completion hit 94% and human risk scores dropped sharply. Best engagement we’ve seen.”
Ready when you are
Join 500+ MSPs who moved off per-seat billing. Deploy in 10 minutes.