What if a user never completes their training?

Day 3: reminder email. Day 7: manager CC’d. Day 14: PSA ticket opened (if connected). Day 21: learner flagged on the dashboard with recommended action. Your call whether to enforce access blocks.

Can I pause automation?

Yes — global pause switch plus per-client pause. Useful for onboarding periods or during M&A events.

How do new hires get enrolled?

Automatically, via directory sync. Within minutes of a user appearing in M365/Google, they’re enrolled in their role-appropriate training track.

The Platform

Everything MSPs need to run security training.

Each feature has its own deep-dive with live demos.

Flat-Fee Pricing

One price. Unlimited users.

Full White-Label

Sell under your own brand.

Multi-Tenant Control

Every client, one console.

Zapier & Integrations

Deploy in 10 minutes.

Automated Reports

Branded PDFs, on autopilot.

All comparisons

Pricing FAQ Login

Feature/Automated Onboarding

Automated Onboarding

Fast setup. Less recurring SAT admin.

Use automated onboarding, learner enrollment, reminders, escalations, and reporting to reduce the recurring SAT admin work that slows MSP teams down.

See pricing

Deploy timeline10:00

0:00Connect Microsoft 365

One-click OAuth consent

2:30Auto-import 3,241 users across 48 tenants

Directory sync detects subclients

5:00Apply white-label brand

Logo, colors, custom domain

7:30Launch first campaign

AI picks 3 starter modules by role

9:30Enrollment emails send

Branded as your MSP

10:00Dashboard live — you're done

Reports scheduled. Reminders on autopilot.

Built for MSP-led security awarenessAU Cyber5G NetworksTechSpecialistEverNimbleGivIT

10 min

To deploy across every client

Auto

Enrollment, reminders, and reporting

Less

Recurring campaign and reporting admin

3-click

Add a new subclient — done

The time drain

SAT was supposed to be automated. In practice, it still creates recurring admin work.

MSP teams still lose time to user provisioning, chasing completions, generating reports, and prepping for QBRs. DefendWise is built to reduce that recurring admin loop.

How it works

Set it up once. It runs itself forever.

One-click M365 OAuth

Consent once, your MSP tenant and every subclient tenant syncs. Users pre-enroll based on role and department.

Smart reminders

AI-tuned reminder cadence. Learners overdue? Escalation email at day 3, manager CC at day 7, PSA ticket at day 14.

Campaign scheduling

Set training calendars per subclient or globally. Monthly phishing simulations, quarterly compliance refreshers, ad-hoc crisis content — scheduled.

Policy templates

Define once at the MSP level. New subclients inherit. Override per tenant for vertical-specific rules (healthcare, finance, legal).

See it live

Ten minutes. No exaggeration.

An illustrative deploy flow for MSP teams. Timing varies by tenant complexity, directory access, and rollout scope.

Deploy timeline10:00

0:00Connect Microsoft 365

One-click OAuth consent

2:30Auto-import 3,241 users across 48 tenants

Directory sync detects subclients

5:00Apply white-label brand

Logo, colors, custom domain

7:30Launch first campaign

AI picks 3 starter modules by role

9:30Enrollment emails send

Branded as your MSP

10:00Dashboard live — you're done

Reports scheduled. Reminders on autopilot.

“The automated rollout helped us keep training moving without the usual spreadsheet-and-reminder loop.”

TechSpecialist

MSP — Australia

Questions about this feature

M365 sync, brand setup, first campaign launch, and enrollment emails going out. You’re watching completion stats scroll in while you finish your coffee.

Ready when you are

Stop paying per seat. Start protecting every user.

Start a free 7-day trial and deploy security awareness under your brand.